09 / TERMS
Terms
How catalog information, requests and written quotes relate to one another.
- Catalog information
- Catalog content is informational. It is not an offer, a reservation, or a promise of availability.
- Order requests
- An order request submitted through this site starts a review. It is not an accepted order and creates no obligation on either side.
- When a transaction exists
- A transaction exists only when MONARCH HEALTH LABS issues a written quote or order document and the buyer accepts it on its stated terms.
- What governs
- Material identity, lot, quantity, documentation, price, shipping, inspection, rejection, refund and payment terms are governed by the accepted written document — not by an earlier webpage, message or screenshot.
- Accuracy
- The buyer must give accurate organisation, intended-use and destination information, and tell us when it changes.
- Declining
- MONARCH HEALTH LABS may decline, hold or cancel a request, quote or shipment where information is incomplete, inconsistent, restricted, or not supportable by the available records.
- Site content
- Library entries summarize source records for reference. They are not medical advice, professional advice, a certificate for a particular lot, or a substitute for reviewing the linked primary source.
- Third-party sources
- Links to publications, databases, laboratories and other websites are provided for traceability. Their content, availability and practices remain the responsibility of their operators.
- Warranties and liability
- Any warranty, remedy or liability term for a transaction is the term written in the accepted quote. Nothing on this website limits a right or responsibility that cannot lawfully be limited.
- Availability and interruption
- The catalog, website and request service may be corrected, changed, suspended or withdrawn. MONARCH HEALTH LABS is not responsible for delay caused by events outside its reasonable control.
- Questions and disputes
- Questions about a request or written quote should be sent to hello@monarchhealthlabs.com. The parties should first try to resolve a concern using the written transaction record and applicable law.
- Effective date
- These website terms are effective August 2, 2026 and apply until replaced by a later published version.
Last updated August 2, 2026.